Dollar Loan Center CEO Chuck Brennan was recently profiled in the security magazine Currents for his efforts toward customer safety. Chuck Brennan and his Dollar Loan Center staff have utilized a series of technological tools that ensure the security of his employees and his customers. For customers who seek a short-term financial solution, Chuck Brennan explains the security procedures at Dollar Loan Center.
A Gathering of Experts: In your opinion, Chuck Brennan, what’s the overall objective of Dollar Loan Center?
Chuck Brennan: Dollar Loan Center improves the lives of many Americans by providing small short-term loans for accepted applicants.
A Gathering of Experts: How many Dollar Loan Center locations are there?
Chuck Brennan: There are currently more than 80 locations in four states—Utah, California, South Dakota and Nevada.
A Gathering of Experts: Which region has garnered the most customer traffic?
Chuck Brennan: Las Vegas, NV is the most popular location.
A Gathering of Experts: Where is Dollar Loan Center based?
Chuck Brennan: Dollar Loan Center is based in Las Vegas, NV, a town known so well for its gambling casinos. However, there’s no sense in taking risks in terms of customers’ hard-earned money.
A Gathering of Experts: How are stores monitored?
Chuck Brennan: The surveillance unit monitors each location from a centralized spot. This way, the security team has the ability to see everything that occurs within the store.
A Gathering of Experts: The lending industry must be rampant with theft.
Chuck Brennan: In my cases, that’s true. Dollar Loan Center, however, uses cutting edge technology to curb theft and destruction of property.
A Gathering of Experts: How are customers cash protected?
Chuck Brennan: Each branch of Dollar Loan Center—from Las Vegas, NV to Sioux Falls, S.D.—contains a cash recycler that sorts and counts all customer deposits within a secure apparatus.
A Gathering of Experts: What happens to money deposited by customers?
Chuck Brennan: Once the customers’ money is placed into these machines, it is kept within a safe only accessible to the security team.
A Gathering of Experts: What if the safe is stolen?
Chuck Brennan: This apparatus has built-in security cameras, tracking devices and alarms. This technology was created just for Dollar Loan Center and is cutting edge.
A Gathering of Experts: How can prospective customers find out more about Dollar Loan Center?
Chuck Brennan: For more information, visit us online at dontbebroke.com. People can also call (866) 550-4352 to speak with a company representative.
A Gathering of Experts: Thank you for your time.
Chuck Brennan: My pleasure. Thank you for having me.