Tire Works
Opening Marks 15th Store for Las Vegas-Based Franchise
Pahrump, Nevada – January 6, 2012 – Las Vegas-based tire care chain Tire Works Total Car Care recently opened its fifteenth location, bringing its top-quality service and customer care to the Pahrump area. Tire Works Total Car Care is settling into the property that was formerly Grease Monkey at 660 S. Highway 160.
The grand opening follows an eight-year process to sell the property, which went through two bank failures before Tire Works Total Car Care bought it. Tire Works Total Car Care has expanded Grease Monkey’s facilities, providing eight service bays and increasing the size of the front building. The permit and licensing process, according to co-owner Roshie Weightman, was far simpler than it has been in other locations.
“People were so nice and helpful,” Roshie Weightman says.
In addition to providing more than 3,000 brands and sizes of tires from Bridgestone to Toyo to Pirelli and beyond, Tire Works Total Car Care offers automotive care as well. Tire Works Total Car Care puts an emphasis on providing quality service to its customers, hiring highly qualified technicians to ensure customers have minimal wait time.
In fact, with this new location, Tire Works Total Car Care hired only local workers. “We want to hire our employees locally,” Roshie Weightman explains. “We support the community. Our contractors were local. Even our celebration cake was ordered locally.”
Tire Works Total Car Care’ support of the community extends beyond providing great service and employment. Tire Works Total Car Care believes in giving a portion of profits back to the community by supporting such organizations as the Salvation Army. Other organizations Tire Works Total Car Care has supported include Toys for Tots, Coats for Kids, the Nevada Rape Crisis Center, and the Christmas Angel.
In fact, this past Christmas, Tire Works Total Car Care co-sponsored Pahrump’s Christmas Angel program. Through this program, which gives toys to underprivileged children in the community, the Salvation Army was able to provide toys for 400 children in Pahrump.
The first Tire Works Total Car Care location opened in Las Vegas in 2004. Since that time, the company has expanded to its current fifteen locations, using technology to maintain an elaborate inventory that includes thousands of tires and other parts. Tire Works Total Car Care has been expanding its communications network to allow better communication both between stores and with customers.
The company seeks to provide top notch customer service, sending secret shoppers into locations to ensure service is great on all counts. Tire Works Total Car Care also regularly shops the competition to make sure its prices are the best in town. Even after buying tires or having service performed, Pahrump residents can expect the good customer service to continue, as Tire Works Total Car Care routinely follows up with customers to ensure 100 percent satisfaction.
Tire Works Total Car Care doubles the guarantees of competitors, providing lifetime warranties on parts and offering a 30-day guarantee on its tires. If, for any reason, customers aren’t happy with their new tires, they can come back and exchange them for another set. And if a customer takes advantage of Tire Works Total Car Care’ free rotation and balance offer on tires purchased there, that work will be warranted as well. In fact, Tire Works Total Car Care offers rotation and balance as part of its warranty, providing a checkup every 4,000 miles. If a customer misses the 4,000-mile cutoff, Tire Works Total Car Care promises to honor the checkup regardless.
And if you sell your car? Tire Works Total Car Care’ warranties are transferrable, allowing car owners to give the car’s new buyer the peace of mind of knowing his or her tires are covered by the best in Pahrump.
No matter where you’ve been buying your tires in the area, Tire Works Total Car Care guarantees the lowest prices. If you buy your tires and find a lower advertised price anywhere in Pahrump, Tire Works Total Car Care pledges to credit back the difference.
With a commitment to quality and community that exceeds expectations, Tire Works Total Car Care is a welcome addition to the town of Pahrump. “We aspire to create a Tire Works Total Car Care experience that surpasses all expectations,” co-owner Jeff Weightman says. “At Tire Works Total Car Care, we’re prepared to do whatever it takes to make that a reality.”
For more information, visit Tire Works Total Car Care online at www.tireworks.co
